• MyCase runs on Amazon EC2 cloud servers.

• Amazon facilities are nondescript locations protected by military grade perimeters.

• Physical access is strictly controlled by two factor authentication and 24 hour security escorts.

• All sensitive information is encrypted by MyCase before it’s written to disk.

• We use 128-bit SSL encryption for data transmission and 256-bit AES encryption when storing data.

• Unique keys are generated for every item, providing an additional layer of security.

• Data is backed up using Amazon S3 storage, providing 99.999999999% durability.

• We perform backups of the entire MyCase database.

• Data integrity is validated on every individual update.

MyCase is built on top of Amazon’s EC2 cloud computing platform (yes, the same Amazon that you use when shopping online). They’ve got over a decade of experience on running online servers and data centers, so you know you can trust them to be at the leading edge of online service technology.

Amazon has strict procedures in place to protect the physical security of their servers, as well as protecting the integrity of the data they store. By building on their platform, we gain the benefit of all of their experience and knowledge. We’re not just running on a server in some kid’s basement - this is the best of the best when it comes to hosting your cloud-based service.

Amazon has received a number of certifications for their servers. In addition, HIPAA compliant websites have been built on top of the Amazon cloud platform (you know if a website can pass through all of the health care regulations, there isn’t much else that it couldn’t handle!) Compare that to other companies that host their own servers - how reliable are their facilities? Is their data protected? Or think of trying to run your own local IT department - would you even know where to begin on building a secure storage solution? That’s why we defer to the experts here.

We know it seems like a lot to think about, and we know that security is always our customers’ top concern. But rest assured that we’re working on it. We’re always thinking about it and constantly evolving to address new security threats. Compare that to using e-mail to communicate with your client - an unencrypted, insecure platform. Anyone can read your e-mail along the way. There’s no auditing and no security controls. Or think about running your own IT department and your own servers... can you really put together a team with more online experience than Amazon?

We’re always here to help. By working with us and keeping security at the forefront of your mind, we can make sure that your MyCase experience is protected and secure.