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Client Communication

MyCase gives your clients 24/7 access

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Imagine how pleased your clients will be when they can login to MyCase to access all the important details of their case or matter. Each client has a private and secure portal where you can share calendars, documents, and billing details based on the permissions you set.

MyCase combines a unique set of communication tools with a familiar interface to streamline client communications and help you build a successful and efficient practice.


Direct Messaging

  • Sensitive and privileged information no longer needs to be sent to a client's unsecure email address.

  • Send messages to your entire staff or all clients with one click. Great for making important announcements.

Finally, a simple way to eliminate scattered emails and telephone messages. Send messages to clients and colleagues from within MyCase and enjoy the way all correspondence gets organized and filed for you.

Commenting & Discussions

  • Real-time notifications when new comments are made.

  • Comment streams can be shared with clients to create an unprecedented level of transparency and collaboration.

Keep track of updates and developments through comment streams. Every item you upload into MyCase has a comment stream associated with it. Make updates, leave comments, and rest assured that everyone is kept up-to-speed.

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24/7 Client Sharing

  • Give your clients an intuitive "social network style" experience - it's a groundbreaking way for them to interact with your firm.

  • Similar to the online banking paradigm, your clients will have on-demand access to a fantastic resource for case information.

Each client has a private and secure portal where you can share calendars, documents, and billing details based on the permissions you set.

Real-time Activity Streams

  • Virtually eliminates "telephone tag" and responding to scores of email inquiries.

  • You control exactly which activities you share with your client.

  • Stay on top of developments at the office when you're in court or on the road.

A familiar concept from social networking sites, your clients can view the progress of their case or matter in real-time.

Online Bill Pay

  • No extra fees - you only pay your normal merchant processing fees.

  • Use MyCase as a Point-of-Sale system and accept credit cards in your office and/or over the phone.

  • Setup payment plans for your clients.

Your clients will appreciate the ability to receive bills, make payments, and stay informed of retainer balances through MyCase.