"...provides the flexibility we need as a small, growing firm, while providing the services we wanted to find but had been priced out of in programs aimed at larger firms."My firm, which consists of one attorney and one paralegal, has been using My Case for two months now. We were looking for a comprehensive, affordable case management solution accessible to small firms and My Case has been a good option for us. The ability of clients to access their material securely and to communicate with our office via the web has been well received. For me and my staff, the ability to access the program from any location is a huge plus, since my paralegal works on a contract basis and I sometimes need to contact her about a case when she is at another location. The program provides the flexibility we need as a small, growing firm, while providing the services we wanted to find but had been priced out of in programs aimed at larger firms. We believe this is a program that will grow with us. Thank you for service you have provided so far. We look forward to working with you in the future. Tammy W. Akers "Probably the biggest impact as a whole is how it has improved client communication and relationship."Probably the biggest impact as a whole is how it has improved client communication and relationship. Being able to share the file with the client and giving them 24/7 access to essentially your workflow gives the client greater confidence in the work we do for them because they can easily see what's going on. Before clients didn't know the flow of correspondence, motions, discovery, etc that went on in a case. They would get updates when we called, but of course it isn't practicable to call the client or send a letter to say, "Just wanted you to know I sent a letter to opposing counsel." Consequently, clients might spend weeks or even a month not hearing from their lawyer and think nothing was going on. Now they know that's not true. For me personally, it's freed me from my briefcase and lugging files. The only thing I take with me to court now is my iPad. It's very cool. I'm the envy of all my peers. Will Worsham "We are quite pleased with MyCase, specially with the most recent invoicing upgrade..."As you know, I am a big proponent of using technology to address the most mundane but necessary tasks in our practice. We used many time, billing and management softwares (in upward of $15000 in the last 7 years) through the years and Basecamp for two years, and Clio for the whole last year. We are quite pleased with MyCase, specially with the most recent invoicing upgrade, as I can quickly monitor which client needs to be billed, see my trust account balance and get the pesky client to share and download the documents themselves (a hundred times if they wish), without bothering us and my staff! Keep up the good work and do not add any bells and whistles that would complicate the look and performance. Edisson Seropian "The clients LOVE this new line of communication! It's really helped streamline our office communication..."BEFORE MyCase: The attorney was unorganized and unable to keep up with emails, phone calls and general follow-up with clients. I spent more time as his legal assistant following up with the attorney and making sure he followed up with clients correspondence. AFTER MyCase: I feel like communication with our clients is so much more streamlined and organized now that we are using MyCase. It's so easy to follow up now with not only clients, but with the attorney to make sure he is communicating when he needs to be. I can log in and see whether the attorney has actually emailed or answered client questions by just checking the client files on MyCase. I don't have to ask anymore...did you do this, did you do that? I just check Mycase and I know exactly what is going on 24/7. The clients LOVE this new line of communication! It's really helped streamline our office communication and I feel that we are on the right path for getting things organized within this 'old school' law office. Michele LaBare |
"MyCase has been a great help to my practice. It is easy to use. It is extremely convenient."MyCase has been a great help to my practice. It is easy to use. It is extremely convenient. I can input time wherever I am because it is cloud based. That in turn has allowed me to capture more of my billable time. The software also allows me to easily create invoices and take down payments. I can do it myself without the need for support staff. Esperanza C. Anderson "...the MyCase program really impressed me."I am a small firm lawyer with extremely limited tech skills and even less patience for tech learning obligations. I want to practice law, not computing. In this context, the MyCase program really impressed me. Christine McCall "...another step in the progression of law practice cloud solutions."MyCase represents another step in the progression of law practice cloud solutions. The product is a powerful tool; a uniquely seamless way to run your practice that enables you to document and communicate every event involved in each legal matter. Donna Seyle "MyCase allows my firm to run at peak performance levels, while being cost-effective."As a small firm, I have to watch my overhead, while at the same time, utilizing software that allows for efficient and effective case management. Such is the beauty of MyCase. MyCase allows my firm to run at peak performance levels, while being cost-effective. Before MyCase, case management was a problem for me. If, for instance, I wanted to review documents with a client, I would have to locate that client's file, and go through the process of contacting the client, hoping that they are free when I am free, and waiting until that appointment to actually review the document. Now, I am able to accomplish all of that as easily as sending an email. MyCase truly allows my firm to operate as one of the "big guys" without spending the money to do it. Jeff Simpson |
